All maintenance and repairs are handled directly by our competent and professional in-house maintenance team. By using our own technicians we maintain full control over the work ensuring that it is done to both an acceptable standard and cost. SweetSpot will also check that the work has been completed properly. Landlords are responsible for the costs of maintenance and repairs but these are deducted from the rental payments. In all cases you will be kept fully informed of any work necessary and the costs involved. Handling fees for this service are just 10% of the total cost of the repairs/maintenance undertaken.